Since taking office as the Citrus County Tax Collector in 2001, Janice Warren has reorganized the office into a highly efficient, “one-stop” customer service experience by cross training staff and adding more services to provide to citizens, including Driver License services.
Janice’s vision for the office is to serve as the lead role model in customer service, financial integrity, and innovation.
Under Janice’s leadership, the Citrus County Tax Collector’s Office received recognition in 2013 from the Florida Sterling Council for completion of the Sterling Explorer assessment process. This is designed for organizations that have a fundamental understanding of the principles of organizational performance excellence. The office received the highest score in the area of customer focus on the Sterling Navigator assessment the Florida Sterling Council had ever seen in 20 years.
Mrs. Warren is a “Certified Florida Collector”, having completed coursework in various areas of the duties and responsibilities of Tax Collectors. She was installed as the District 7 Director to the statewide Florida Tax Collector’s Association in 2002. Mrs. Warren has chaired the Education, Investment Trust and Historical committees of the Florida Tax Collectors Association. She has held the offices of Secretary, 2nd and 1st Vice President and was the statewide Florida Tax Collector association 2009-2010 President. Janice is a member of the statewide Division of Highway Safety and Motor Vehicles Tax Collector Steering Committee and the Florida Tax Collectors Education Committee.
Mrs. Warren is a graduate of the University of Florida School Of Banking, the SunTrust Bank University Management Academy and attended the Institute of Financial Education. She has over 20 years experience in executive management in the financial services industry in areas of customer relations and compliance with state and federal statutes.
Janice’s leadership roles and recognition include:
Janice is a native Floridian, born in Jacksonville and is a licensed airplane pilot and certified scuba diver. She and her husband, Dave, raised their 2 children in Citrus County and are proud grandparents of their granddaughter, Shelby.